At Orion Escapes, we aim to deliver your orders efficiently and reliably. This Shipping Policy explains how we process, ship, and deliver your purchases.
1. Order Processing
All orders are processed within 1-3 business days after they are placed.
Orders are subject to product availability. If an item is out of stock, we will notify you via email.
2. Shipping Methods & Delivery Times
We ship products worldwide using trusted courier services.
Delivery times vary based on the destination:
Domestic: 3-7 business days
International: 7-21 business days
Delivery times are estimates and may be affected by customs, holidays, or unforeseen circumstances.
3. Shipping Costs
Shipping charges are calculated at checkout based on the destination and order size.
Any customs duties or taxes for international shipments are the responsibility of the recipient.
4. Cash on Delivery (COD)
Orion Escapes only accepts cash-on-delivery payments.
Please ensure you have the exact amount ready for the delivery agent.
Orders will not be shipped if payment is not arranged for COD.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email.
You can use this number to monitor the status of your delivery with the courier.
6. Lost or Damaged Shipments
Orion Escapes is not responsible for delays or damages caused by the courier or customs.
If your order arrives damaged or is lost in transit, please contact [email protected] within 7 days for assistance.
7. Contact Us
For any questions regarding shipping, delivery, or order status, please contact us at:
Email: [email protected]